At Liraz Devices, we are committed to delivering your tech gadgets safely and on time. Please read the following shipping policy to understand how and when your orders will be processed and delivered.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time
- Once shipped, orders are typically delivered within 3–5 business days for major cities and 5–7 business days for remote areas.
- Delivery times may vary slightly depending on your location, courier availability, or external conditions such as weather or strikes.
3. Shipping Charges
- Standard shipping is free of charge for all orders unless specified otherwise during checkout.
- In cases of express delivery requests, additional charges may apply (if available).
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) for all eligible locations.
- Please ensure the correct shipping address and phone number to avoid delivery delays or cancellations.
5. Delivery Attempts
- Our courier partners will make up to two delivery attempts.
- If the customer is unreachable or fails to receive the order, the package may be returned to us, and the order may be canceled.
6. Tracking Your Order
- Once your order is shipped, you will receive a confirmation message with tracking details to monitor your shipment’s progress.
7. Delayed or Lost Shipments
- If your order is delayed beyond the expected delivery time or appears lost, please contact us at [email protected] within 10 business days of placing the order.
- We will assist in tracking the shipment or reissuing your order, depending on the situation.
8. Contact Us
For any shipping-related inquiries, please contact:
Email: [email protected]